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North Portal
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    Contact us

    North Service Centre

    Post: GPO Box 2915, Melbourne, VIC 3001

    Phone: 1800 667 841 (1800 North 1)

    Email: north@amp.com.au

    Operating hours: Mon to Fri 8:30am to 7:00pm AEST

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    For your security this temporary password has expired. To reset your password again, please click here .
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    If you are an investor and wish to reset your password please enter your North User ID. You will then need to answer your secret question to proceed with the reset.

    If you do not know your North User ID, or experience difficulties please contact the North Service Centre on 1800 667 841.

     

    Adviser ID number
    Once registered, your Adviser ID number will act as your North User ID for online access. If you have additional sales accounts linked to this Adviser ID number, any clients connected to these additional accounts will also be available upon registration.
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    This is your postal address postcode.
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    This question is used to further safeguard your online privacy and may be used by the North Service Centre to identify you. You should not disclose your secret question to anyone else.
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    Forgotten user ID

    Click here for tips on how to find your North user ID or fill in your details below to have it sent to you by email. If you need assistance, please contact the North Service Centre on 1800 667 841.

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    Enter your user ID to have a temporary password sent to your email. If you need assistance, please contact the North Service Centre on 1800 667 841.

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    Accessibility

     

    For the best experience when accessing North Online, we recommend using one the following browsers:

    • Chrome 60 and above (Windows, OSX)
    • Edge 14 and above (Windows)
    • Firefox 46 and above (Windows, OSX)
    • Safari 10 and above (OSX)

    North Online also supports browsing on iPad iOS 9 and above.